FAQs

Frequently Asked Questions:

1. What products does HeenaBySid offer?
At HeenaBySid, we offer a wide range of high-quality beauty products including 100% natural henna, organic hair oils, and handcrafted mehndi cones. Our products are designed to provide lasting results while being safe and effective for all skin and hair types.

2. Are your products safe for sensitive skin?
Yes! All of our products are made with natural, organic ingredients that are gentle on your skin. Our mehndi cones, hair oils, and other offerings are chemical-free, making them suitable for even the most sensitive skin types.

3. How long does the mehndi stain last?
The mehndi stain from our HeenaBySid Mehndi Cones typically lasts from 1 to 2 weeks. To get the best results, leave the paste on for several hours, and avoid washing the area immediately after scraping off the paste. The color may darken in the first 24-48 hours.

4. How do I apply the mehndi cones for the best results?
To get the best results, follow these simple steps:

  • Cut the tip of the cone to your desired thickness.

  • Apply gently to create your desired design.

  • Let it dry for a few hours, then scrape off the dried paste.

  • Avoid water for at least 12-24 hours for the deepest stain.

5. How long does it take for my order to arrive?
We process all orders as quickly as possible, and the delivery time depends on your location. Orders typically arrive within 5-7 business days for domestic shipping, while international deliveries may take a bit longer. You’ll receive tracking information as soon as your order ships.

6. Can I return or exchange my purchase?
Yes! We offer an easy return and exchange policy. If you’re not satisfied with your purchase, please contact us within 7 days of receiving your order, and we’ll assist you with a return or exchange.

7. Do you offer worldwide shipping?
Yes, we offer international shipping to various countries. Shipping costs will be calculated at checkout, based on your delivery address.

8. Are the products free from chemicals?
Yes! At HeenaBySid, we are committed to using 100% natural and organic ingredients. Our products are completely chemical-free and safe for long-term use.

9. How can I contact customer support?
If you have any questions or need assistance, feel free to send us a message via our contact page. Our customer support team is ready to help and will respond as soon as possible.

10. Do you offer any discounts or promotions?
We offer exclusive promotions from time to time! Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest sales and special offers.